Address

1605 Prosser Rd
Knoxville, TN 37914

(800) 548-3554 Phone
(865) 523-9475 Fax

Knoxville Store Hours
8:00am – 5:00pm Monday – Friday

National Operations

Eddie McDaniels - Director of Operations

Call Eddie direct 1-425-952-2052

Terry Knight - National Director of Branch Operations

I joined the Knoxville Perma-Chink Team in 2010 as an Inside Sales and Customer Service Representative. During my time with Perma-Chink I have been able to work in various capacities within the Knoxville office and have tremendously enjoyed each position of opportunity. I would like to say – we have a fabulous team! I realize I may be a little partial, but just give us a call and I am pretty sure you will quickly come to the same conclusion!

We are always glad for an opportunity to meet our customers. We would love to have you join us for any of our Homeowner Workshops held throughout the year. If you cannot attend one of the those, feel free to stop by during our regular business hours. If you have a specific project you are working on, we would encourage you to bring pictures for us to review with you. We look forward to helping you achieve the results you are looking for with your log or timber frame home.

Contact Terry direct 1-425-952-2057

Knoxville Branch Sales & Customer Service Staff

Evan Dubois - Branch Manager Call Evan direct 1-425-952-2061

Hello everyone! My name is Evan, and I joined Perma-Chink in the summer of 2022 as a Customer Relationship Specialist at our Sevierville, TN location. Since then, I have advanced through the ranks and recently transitioned to the role of Branch Manager at our Knoxville, TN location. When I’m not sharing fantastic tips and tricks for using our world-class products, I enjoy playing music with my band, gaming with friends, hiking in the Smoky Mountains, and spending quality time with my wonderful wife and our two dogs. If you're in the Knoxville area and need log home supplies, please feel free to visit our office. Either I or one of our highly qualified Customer Relationship Specialists will be happy to assist you with any questions or needs you may have.

Dawn Belt, Customer Relationship Specialist: 1-425-952-2058

My name is Dawn! I joined Perma-Chink in 2021, and I enjoy working with my fellow Inside Sales representatives in the Knoxville office. At heart, I’m a country girl and a huge fan of horses. I also love spending a cozy evening reading in my little house. If you have any product orders or inquiries, feel free to reach out to me at our Tennessee location!

Emily Watson, Customer Relationship Specialist: 1-425-952-2059

Hello, I’m Emily! I have been a Customer Relationship Specialist at Perma-Chink Systems since 2022. I am happy to provide information, product advice, and technical support to all our wonderful customers! Outside of work, I enjoy spending time at home with my family and my dog, Clark. Some of my favorite pastimes include reading, crocheting, and enjoying the outdoors. My favorite part of my job is seeing the creativity and beautiful results that our products help to create. I look forward to connecting with our customers in person at our Knoxville, TN location!

Jeremy Cox, Customer Relationship Specialist: 1-425-952-2060

Hello! My name is Jeremy, and I joined the Perma-Chink team in 2024 as a Customer Relationship Specialist. When I'm not selling some of the best log home products in the world, I enjoy listening to music, studying history, researching philosophy, and reading about various topics. I have two daughters who mean the world to me and a wonderful fiancé who brings joy and light into my life. If you have any questions about our products or would like to request free samples, please feel free to reach out!

Nick Burrell, Customer Relationship Specialist: 1-425-952-2054

Hello, I’m Nick! I joined Perma-Chink Systems in 2024 as a Customer Relationship Specialist. I am happy to provide information, product details, and technical advice to any customers who call or visit our Perma-Chink Systems location. Outside of work, I enjoy traveling and appreciating the beauty of the Appalachian Mountains. Some of my favorite pastimes include watching movies, playing board games, and exploring new places. Feel free to call or stop by our Knoxville, TN location!

Sophie Tibbetts, Customer Relationship Specialist: 1-425-952-2053

Hi, I’m Sophie! I joined Perma-Chink Systems in 2023 as a Customer Relationship Specialist. I am happy to provide information, product details, and technical advice to any customer who reaches out to me. Outside of work, I love exploring the beautiful Smoky Mountains. Some of my favorite pastimes include reading, writing, and hiking. Feel free to give me a call or visit me at our Knoxville, TN location!

Knoxville Logistics

Jennifer Stroud, Logistics Manager: 1-425-952-2056

Mike Street, Logistics Support: 1-865-333-7199

Commercial Accounts

Rick Webb, National Director of Commerical Sales

Call Rick direct 1-425-952-2065

Chris Wood, MidWest & NE Commerical Sales

Call Chris direct 1-425-952-2094

Dakota Zeman, West Coast Commerical Sales

Call Dakota direct 1-970-607-7113

History of Perma-Chink Systems in Knoxville, TN.

Perma-Chink Systems was incorporated in 1981, in Redmond, Washington. Actual production of Perma-Chink was started in 1983, in a 5,000 sq. ft. facility on Prosser Road in Knoxville, TN. This small facility produced, warehoused, and shipped our first product, Perma-Chink, and had a total of three employees; one production and shipping worker, an office manager, and the main manager.

Before long, it was deemed undersized for storage of finished goods, raw materials, and other incidentals needed to produce our product. A large tent was rented to be able to store pails, chemicals, and other items outside to enable us to purchase in larger quantities to meet the needs of the industry. Before too long we realized that too was undersized and inefficient; so in 1987, we moved across the street into a 20,000 sq. ft. facility where all of our products are currently manufactured.