Our Staff

Craig H. - Branch Manager

Jack-of-All-Trades in a former life always tinkering with projects around the house. 20+ years working in the trades from Finish Carpenter to Project Manager and 10+ years in the Customer Care and support within the building materials industry. Craig joined Perma-Chink Systems in early 2024 as a Customer Care Specialist and moved up to our Branch Manager position. Craig enjoy assisting customers in learning about the Perma-Chink System products and selecting the right product for their project.

Contact Craig direct 1-865-280-7001

Justin - Customer Relationship Specialist

Justin joined Perma-Chink Systems in 2024 as a Customer Relationship Specialist. With more than 16+ years of customer service experience, Justin is happy to provide information, product details, advice and technical support to every individual customer. Outside of work, a few things Justin enjoys are archery, customizing/collecting knives, spending time and going on adventures with my family. Justin looks forward to assisting customers with any of their log-home care needs. Feel free to call or stop by our Sevierville, TN location!

Contact Justin direct 1-865-280-7002

Store History

Sevier County, founded in 1795, is notably comprised of Sevierville, Pigeon Forge and Gatlinburg. For generations, people have been building log homes in this scenic area. Some of the oldest log homes in the local area are located in Gatlinburg and the Great Smoky Mountain National Park.

In the 80’s, Pigeon Forge and Gatlinburg started flourishing; people would come here on vacation to enjoy the diverse local entertainment, or enjoy a leisure drive through the Smoky Mountains to experience the picturesque scenery.

In the late 90’s, an increasing amount of cabins were being built. Log Home builders and homeowners were in demand of quality products to help preserve the beauty of their log homes. Perma-Chink found it challenging to efficiently service this area, so in April, 2001, we opened a store on Dolly Parton Pkwy. This proved to enhance convenience for local builders, homeowners, and surrounding states. In 2003, Perma-Chink decided to build a store and have more products on hand to meet the local demand. We have proudly been a part of the community for 16 years.

We would like to extend an invitation to come visit us in Sevier County! If you have any questions about your log home or timber frame project we would encourage you to bring pictures with you, we will be happy to assist you! While you’re here enjoy the numerous local attractions, breath taking beauty of the Smoky Mountains, and all the other hidden treasures our unique County has to offer!