EDDIE McDANIELS – DIRECTOR OF OPERATIONS, PERMA-CHINK SYSTEMS, INC.

I’ve had the privilege of being with Perma-Chink Systems for 32 years. My journey began when I was unemployed and a friend working at Perma-Chink informed me of an opening. I applied, was hired, and have been dedicated to the company ever since.

Initially, I spent 1.5 years in the shipping department and then 4 years in production. These roles provided me with valuable, independent insights into both the manufacturing of our products and the accuracy required in fulfilling orders, as well as managing finished goods inventory and warehouse operations.

My career took a new direction when our Sr. VP of Operations, Tony Huddleston, approached me with an opportunity to travel and train in log home maintenance and restoration. I eagerly accepted this challenge, which led me to travel extensively across the U.S., gaining experience in nearly every state and accumulating significant road miles.

Under Tony's mentorship, I deepened my understanding of our products, their applications, and how we could enhance our offerings. This role evolved beyond training to include hosting mobile seminars, attending log home shows, and conducting on-site evaluations of unique customer situations. Over the years, I have personally inspected and assisted with over 10,000 log homes, further expanding my knowledge of log care, manufacturing processes, and industry trends.

My interactions with customers helped shape new product ideas, which I collaborated on with upper management and our chemist, leading to the development of maintenance-friendly products that work seamlessly together.

For 22 years I also served as the Store Manager for our Sevierville, TN branch. This role allowed me to continue engaging with customers, provide training, visit job sites, and build strong relationships within the local community.

This year, I was honored to accept the position of Director of Operations at our Knoxville, TN manufacturing facility. I am excited to leverage my extensive experience to drive continued improvements in our products and customer experience, aligning with Perma-Chink Systems' commitment to excellence.