I need to share my recent experience at your Knoxville branch where your employee, Billy Cash, went above and beyond standard customer service. While vacationing in Sevierville, a friend and I came to the Knoxville store unannounced to get some information to restore the logs and chinking on my home. Mr. Cash was at the front desk doing office work but, for the next two hours, we were his primary focus. He was very attentive to all of our questions, he took me through the entire Perma-Chink product line, showed us several videos and even allowed me to try my hand at chinking on your demonstration wall.
You should be proud to have an employee that is as customer minded as Mr. Cash. He is also a natural teacher and a patient listener. My friend and I came away from the visit with a full appreciation of your many products and your helpful staff.

Rebecca Scott
Gate City, VA