Dear Terry,
I cannot thank you enough for your support with my staining challenge! You clearly went above and beyond to resolve my issue, and I truly appreciate it!
As first time users of your stain for our new log home build, we love the Perma Chink Systems line of products and will be loyal customers! Stain colors as advertised and displayed in your samples, and the customer service, such as yourself, as well as the speedy arrival of our products is why you have such a solid reputation!
Perma-Chink is a really good company and I’ve been happy with your company. I found you when we used to have a log home. I’ve always purchased wood products from you on every house we have moved to, log or not. Thanks again for the great customer service!
Sarah R., Joplin, MO
I would like to express my extreme satisfaction with my customer service experience at Perma-Chink. My service representatives, Joanne and Stephanie, were very helpful, polite and professional and worked hard to resolve my issue.
I have used Perma-Chink for all my staining needs and with a log home there are many! Their representatives are knowledgeable and know well the products they sell and guide their customers to what they need and explain how to use them.
When my home needs to be re-stained in a couple years, I will, without hesitation, purchase stain and Log Wash, brushes, etc., from them again.
Thank you so much all!
Nancy K.
Brad,
For now I will continue to move forward with my quest...(DIY) and will stay in touch. I am absolutely sure that Perma-Chink will be my go-to for ALL my Log Home needs.
Thank you again for ALL the helpful information.
All the best!
- Drew W.
Good morning Joanne...
Just wanted to thank you for your great personal customer service and for the outstanding products that Perma-Chink Systems offers; they are without a doubt the highest level of quality that I have ever used on my log home......Thank You to ALL of the Perma Chink people for your Excellent products and Excellent customer service.
- Rick P.
Tom D. says:
I used cleaner after cleaner on my 20 year old, completely black log home and the only thing that worked was Wood ReNew. It was like night to day, I couldn’t even believe it.
Dear Mr. Kennedy and Perma-Chink:
My log home has just been restored beautifully by Mark Hoge (www.cascaderestores.com) in Oregon. A rough start because of a short working season wound up to be a wonderful experience. Once the job was started, they stayed with it until it was finished. His men were extremely nice and polite and worked tirelessly to get me the best job possible.
This is my second experience with Perma-Chink and the contractor who built the home in 1988, Dan Nicklason of Bet'r Bilt is still recommending your products. In 2007, I had a local painter use the corn-cob method and I was pleased with that except my home was in such bad shape, we kept running out of the corn cob. Anyway, I was pleased then as I am pleased this time. I feel that Mark knows what he's doing and was very patient in answering my questions. I would say he is a master at staining. I am grateful and appreciate Mark and Mr. Kennedy who gave me the names of the people who could help me with Perma-Chink.
Thank you, most sincerely,
Mary Lynn (Satterla)
Umpqua, Oregon